INTERNATIONAL | XS | S | M | L | XL | XXL | XXXL |
---|---|---|---|---|---|---|---|
EUROPE | 32 | 34 | 36 | 38 | 40 | 42 | 44 |
US | 0 | 2 | 4 | 6 | 8 | 10 | 12 |
CHEST FIT (INCHES) | 28" | 30" | 32" | 34" | 36" | 38" | 40" |
CHEST FIT (CM) | 716 | 76 | 81 | 86 | 91.5 | 96.5 | 101.1 |
WAIST FIR (INCHES) | 21" | 23" | 25" | 27" | 29" | 31" | 33" |
WAIST FIR (CM) | 53.5 | 58.5 | 63.5 | 68.5 | 74 | 79 | 84 |
HIPS FIR (INCHES) | 33" | 34" | 36" | 38" | 40" | 42" | 44" |
HIPS FIR (CM) | 81.5 | 86.5 | 91.5 | 96.5 | 101 | 106.5 | 111.5 |
SKORT LENGTHS (SM) | 36.5 | 38 | 39.5 | 41 | 42.5 | 44 | 45.5 |
Delivery & Returns
Please scroll further down the page to see our Returns Policy.
Delivery:
We deliver world-wide. Please see below for delivery options for our shipping zones.
UK Delivery:
UK: Free Standard Delivery when you spend £35 or more |
We'll arrange delivery of your items via Royal Mail Standard Delivery, free of charge with any order over £65. Please allow 2-5 working days. |
UK: Standard Delivery - £4.95 on all orders under £35 |
We'll arrange delivery of your items via Royal Mail Standard Delivery. |
International Delivery:
Worldwide shipping is available with both DHL Tracked service, aiming to reach you within 3-5 working days, or Royal Mail International Tracked, which will be with you in approx 7-14 working days. If you require fast delivery, we recommend the DHL Express service which you can select at checkout.
International Customs & Duty
Please keep in mind that any import, custom duty and taxes imposed on international orders are the buyers responsibility. Custom duty and tax may vary depending on the country and can be approximated using the following online service: http://www.dutycalculator.com/
Please note that all shipping turnaround times are estimations only and shipping delays may occur that are outside of our control. We will aim to assist in tracking whereabouts of parcels whenever needed.
International Shipping Zones & Delivery Rates:
North America:
Canada, Mexico, United States
Royal Mail International Tracked 3-17 Business Days: £20 |
We'll arrange delivery and a tracking number will be provided via email. |
DHL International Express Tracked 3-5 Business Days: £50 |
We'll arrange delivery of your items via Royal Mail Standard Delivery. |
DHL International Express Tracked 3-5 Business Days: FREE on orders over £200 |
We offer complimentary delivery on orders over £200. |
Europe:
Royal Mail International Tracked 3-17 Business Days: £10 |
We'll arrange delivery and a tracking number will be provided via email. |
DHL International Express Tracked 3-5 Business Days: £45 |
We'll arrange delivery of your items via Royal Mail Standard Delivery. |
DHL International Express Tracked 3-5 Business Days: FREE on orders over £200 |
We offer complimentary delivery on orders over £200. |
Africa & Asia:
Royal Mail International Tracked 3-17 Business Days: £60 |
We'll arrange delivery and a tracking number will be provided via email. |
DHL International Express Tracked 3-5 Business Days: £30 |
We'll arrange delivery of your items via Royal Mail Standard Delivery. |
Central America & South America:
Royal Mail International Tracked 3-17 Business Days: £70 |
We'll arrange delivery and a tracking number will be provided via email. |
DHL International Express Tracked 3-5 Business Days: £40 |
We'll arrange delivery of your items via Royal Mail Standard Delivery. |
Oceania:
Royal Mail International Tracked 3-17 Business Days: £60 |
We'll arrange delivery and a tracking number will be provided via email. |
DHL International Express Tracked 3-5 Business Days: £40 |
We'll arrange delivery of your items via Royal Mail Standard Delivery. |
Returns:
We really hope you love your items, however completely understand if you've changed your mind. We can offer you a full refund within 30 days of the order placed, we just need the items to be in the condition they arrived. Simply drop us an email on info@houseofneutrals.com and we'll send over a returns form and the return address details. You'll need to pay to have the item returned to us, so please keep proof of postage in case items get damaged or lost in transit.
Damaged or Faulty Items
If an item arrives damaged or faulty, please email us on info@houseofneutrals.com, we may need to request for pictures and extra info, but we'll follow up with next steps and make the process is as easy as possible to resolve for you.
Have A Question?
Works Well With
Sienna 20x20
Slight imperfection in block-print. Please see 2nd picture.
**Please note, Archive-outlet purchases are non-returnable**
Veer 14x20
Slight imperfection in front weave work. Please see 2nd picture.
**Please note, Archive-outlet purchases are non-returnable**
Noori 20x20
Block over print, darker areas present. Please see 2nd picture.
**Please note, Archive-outlet purchases are non-returnable**
Mai
Small brown mark upon the front (very small). Please see 2nd picture.
**Please note, Archive-outlet purchases are non-returnable**
Henna Light 20x20
An additional block-print black outline. Please see 2nd picture.
**Please note, Archive-outlet purchases are non-returnable**
Noori 14x20
Print run slightly un-aligned to overall rectangle shape, not immediately apparent and still a lovely piece.
**Please note, Archive-outlet purchases are non-returnable**
Holi 14x20
No tassels/fringe on this variant. Please see 2nd picture.
**Please note, Archive-outlet purchases are non-returnable**
Veer 20x20 - slight imperfection with a larger knot in the front weave, adding to the rustic appearance of this piece. Please see the second image on this page for a view of this slight imperfection.
**Please note this item is non-refundable**
Navya 20x20 - slight imperfection on the backing, however this does not interfere with the overall cushion look and feel on the front. Please see the second image on this page for a view of this slight imperfection - a dark brown mark.
**Please note this item is non-refundable**
Amaya 20x20
Slight black ink over-run onto design during the block printing process.
**Please note, Archive-outlet purchases are non-returnable**