Cart

Your cart is currently empty.

Delivery & Returns

Delivery:

We deliver to UK Mainland destinations, however are looking to scope out as soon as we can! We are also looking to expand our delivery options, if you do require something sooner, please contact us on info@houseofneutrals.com.

Our delivery options are:

Free Standard Delivery when you spend £35 or more

We'll arrange delivery of your items via Royal Mail Standard Delivery, free of charge with any order over £65. Please allow 2-5 working days.

Standard Delivery - £4.95 on all orders under £35

We'll arrange delivery of your items via Royal Mail Standard Delivery. 

 

Returns:

We really hope you love your items, however completely understand if you've changed your mind. We can offer you a full refund within 14 days of the order placed, we just need the items to be in the condition they arrived. Simply drop us an email on info@houseofneutrals.com and we'll send over a returns form and the return address details. You'll need to pay to have the item returned to us, so please keep proof of postage in case items get damaged or lost in transit.

 

Damaged or Faulty Items

If an item arrives damaged or faulty, please email us on info@houseofneutrals.com, we may need to request for pictures and extra info, but we'll follow up with next steps and make the process is as easy as possible to resolve for you. 

translation missing: en.general.search.loading